Effective Date: October 01, 2024
These Terms and Conditions ("Terms") govern your use of our website, services, and any other interactions you have with our business. By accessing or using our services, you agree to comply with and be bound by these Terms. Please read them carefully.
Services Provided
Integro Clean Solutions offers cleaning services, including but not limited to:
- Residential cleaning
- Commercial cleaning
- Event cleaning
Specific service details, pricing, and scope of work will be outlined in a service agreement or contract before commencement of any work.
Bookings and Scheduling
- All service bookings must be made through our website, by phone, or via email.
- Customers are responsible for providing accurate details regarding the location, type of cleaning, and access to the premises.
- We reserve the right to reschedule services due to unforeseen circumstances, but we will notify you in advance.
Pricing and Payment
- Pricing for services will be provided upon request or outlined in the service agreement.
- Payments must be made according to the terms set in the invoice or contract, either before or after the service, depending on the arrangement.
- Late payments may incur additional fees.
Cancellation and Rescheduling Policy
- Cancellations or rescheduling of services must be made at least 24 hours in advance.
- Cancellations made within less than 24 hours will incur a cancellation fee of [Insert Percentage or Amount].
- If Integro Clean Solutions cancels or reschedules a service, we will aim to provide as much notice as possible and offer alternative dates at no extra charge.
Client Responsibilities
- The client is responsible for providing access to the property at the agreed time.
- All personal belongings and fragile items should be safely stored away. Integro Clean Solutions will not be held liable for any damage to items left unsecured.
Liability
- While we take the utmost care in delivering our services, Integro Clean Solutions is not responsible for any loss or damage to personal property unless caused by our negligence or willful misconduct.
- In the event of any damage caused by our staff, you must notify us within 24 hours of the service completion. We will work to resolve the issue promptly.
Satisfaction Guarantee
- If you are not satisfied with the service provided, please contact us within 24 hours, and we will re-clean the area at no extra charge.
- Our satisfaction guarantee only applies to the areas cleaned during the scheduled service.
Privacy
- We value your privacy. Any personal information collected during the booking process is used solely for providing our services and communicating with you.
- We do not share, sell, or distribute your information to third parties without your consent, except as required by law. For more details, see our Privacy Policy [Insert Link].
Third-Party Links
Our website may contain links to third-party websites. These links are provided for convenience only. Integro Clean Solutions is not responsible for the content or practices of any linked websites.
Modifications
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and the "Effective Date" will be updated. Your continued use of our services after any modifications implies acceptance of the new Terms.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the state of Connecticut. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Connecticut.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Integro Clean Solutions
Email: support@integroclean.com
Phone: +1 203 692 5893
Address: 1073 North Benson Road, Fairfield, CT 06824