Privacy Policy

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Effective Date: October 01, 2024

At Integro Clean Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our services or visit our website.

1. Information We Collect

We collect the following types of information:

a) Personal Information

When you book a service, fill out a form, or communicate with us, we may collect personal information, including but not limited to:

• Full name
• Email address
• Phone number
• Physical address
• Payment information

b) Non-Personal Information

We may collect non-personal information when you interact with our website, such as:

• Browser type
• IP address
• Referring website
• Pages visited and time spent on our site

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and manage the cleaning services you request
• To process payments and send invoices
• To communicate with you regarding appointments, services, or updates
• To improve our website and services based on user feedback
• To send promotional emails (with your consent) about special offers, services, or updates

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors and IT support, provided they agree to keep this information confidential.
• Legal Compliance: We may disclose your personal information if required by law or if we believe such action is necessary to comply with a legal obligation, protect our rights, or prevent fraud.

4. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use "cookies" to enhance your browsing experience. Cookies are small files stored on your computer’s hard drive that track information about your use of our website. You may choose to set your browser to refuse cookies, but doing so may limit the functionality of certain parts of our website.

6. Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those third-party websites, and we are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

7. Your Choices and Rights

You have the right to:

• Access, update, or correct your personal information at any time.
• Request the deletion of your personal information, unless we are required by law to retain it.
• Opt-out of receiving promotional emails by following the unsubscribe instructions in the email or contacting us directly.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal information, we will take steps to delete it.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. When we do, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically for any changes. Your continued use of our services or website after any modifications signifies your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

Integro Clean Solutions
Email: support@integroclean.com
Phone: +1 203 692 5893
Address: Fairfield, CT